Accessibility

Our commitment

Tap Report Inc. is committed to treating all people in a way that respects their dignity and independence. We believe in integration and equal opportunity, and we work to meet the needs of people with disabilities in a timely way. We do this by preventing and removing barriers to accessibility and by meeting the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

Our website

We aim for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.0, Level AA. Our work toward this includes:

• Text descriptions for meaningful images
• Readable colour contrast and text that can be resized
• Pages that can be navigated with a keyboard
• Clear headings and page structure for screen readers

Accessibility is ongoing work. Some older pages and documents, such as PDFs, may not yet fully meet these standards. We review and improve them as we update the site.

Accessible formats and communication supports

If you have trouble accessing any information on our website or about our products, contact us. We'll work with you to get you the information in a way that works for you, such as by email, by phone, or in another format where we can.

Customer service

People with disabilities are welcome to use their own assistive devices, and to be accompanied by a support person or service animal, when dealing with Tap Report. We communicate with people with disabilities in ways that take their disability into account.

Feedback

If you have trouble using any part of this site, or have suggestions for how we can improve accessibility, please let us know:

• Email: customerservice@tapreport.com
• Phone: 1-855-727-9388
• Mail: Tap Report Inc., 181 Bay St., Toronto, ON M5J 0A5

We'll acknowledge your feedback and let you know what action we'll take. Feedback can be given in any format you prefer.